How Do You Know? Business Process Improvement Projects


Wednesday Dec. 11, 2013 @ 6:00 PM

The amount of information generated during a business process improvement project can be overwhelming. How do you make sense of it all? How do you determine when to make corrective changes? This presentation discusses ways to improve analysis basics, apply system thinking to projects. Plus we will attempt an experiment or two.

Speaker’s Bio:

Kristine is an IT leader with a proven track record of successfully completing projects in the finance, printing, and construction industries. She specializes in implementing high-profile, cross-discipline projects resulting in deliverables aligned with the organization’s strategic objectives. She oversees a risk and compliance program balancing internal controls, regulatory requirement, information security best practices, and entrepreneurialism.

Ms. Hayes Munson is a champion of project management education. She has spoken at events including the PMI North American Global Congress, PMI Orange County Advanced Topics Seminars, ProjectWorld the Southland Technology Conference (SoTeC), and various professional association meetings. Her discussion on “Getting It Done” remains one of the PM Podcasts most popular episodes. She is a member of the University of California Irvine Extension’s project management certificate advisory board and the program’s faculty. Her interactive presentations and courses integrate project management theory with hands-on, experiential learning.

Ms. Hayes Munson earned a BA from Brigham Young University and a MBA from California State University San Marcos. She is a Project Management Professional (PMP®), a Certified Internal Auditor (CIA®), and PMI Leadership Institute Master Class alum.

As always, please register here. It will be a fun evening and also educational for all of us

Suggested Donation:

For SCQAA Members and Intuit Employees: Free

For Non-members: $10.00 Donation at the door.

Food will be served